As of September 29, 2025, a peak season shipping surcharge is now being applied to all isinwheel electric scooter orders. This temporary fee — which will remain in effect until January 18, 2026 — is set and collected by logistics carriers, not by isinwheel.
During the busiest time of the year, shipping companies around the world increase delivery surcharges to offset rising costs from fuel, seasonal staffing, and high shipping volume. This is an industry-wide standard practice. isinwheel has no control over these carrier fees and does not profit from them — we are simply passing along the surcharge exactly as charged by the shipping providers.
Here’s how the surcharge is structured:
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For standard-size models, the surcharge is about $10 per order.
We understand that additional shipping costs are frustrating. However, this adjustment ensures that your order can still be shipped safely, quickly, and reliably — even during the global peak season when logistics networks are under the heaviest demand.
The good news is that isinwheel has not increased product prices and continues to offer seasonal discounts, fall promotions, and reliable delivery across North America. We remain committed to transparency and want you to know exactly where this surcharge comes from and why it’s being applied.
Thank you for your continued trust in isinwheel. We’re here to make your electric scooter shopping experience as smooth and straightforward as possible — from checkout to delivery.
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