Customer Reviews

Based on 31 reviews
97%
(30)
3%
(1)
0%
(0)
0%
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d
deanna s.
Great E-Bike & Excellent Customer Service

This e-bike is stylish, powerful, and fun to ride. Shipping was faster than expected, The bike has excellent features like the bright headlight and the loud electric horn that feels like a real car horn. The brakes needed a little adjusting, but once tuned, the bike performs really well. For the price point, it’s a great bike and offers excellent value.

What impressed me most was the customer service—support was quick, caring, and truly stood behind their product. It gave me confidence in both the bike and the company. Highly recommend.!!

M
Marc
regular bike pedaling to powering up the hills.

Best one ever!! This is the second e-bike i have owned. The first one different brand was jerky and claimed it could be ridden like a regular bike but it lied. This one can and is so awesome to ride. You can easily change from no power to power while riding. The battery last a long time. Love the step thru design. It has a horn, lights, and place to put a bag on back. The only thing i changed was the hard seat. I went with a noseless one. I am 5’7” 165lbs. Display is nice size.

L
Leanne
A must if you are Short🤗

Great Bike for Short and Tall people. I'm only 5 3' and had the hardest time finding a e bike I could ride safely. This one is great I can step threw and ride with ease. My husband is 5 10" and can adjust the seat and ride with ease. I strongly recommend it. Battery lasts forever.

C
CEDRIC D.
Excellent Bike

Plenty of power, excellent shock absorption thanks to the fat tires, and a comfortable ride.

M
Marie T.
Easy Setup, Great Ride So Far!

Delivery was fast, and the bike was quick and easy to assemble (under 20 minutes). The necessary tools were included, although one of them was duplicated — probably by mistake. Luckily, I have my own toolkit. So far, this bike is great! I’ve been using it for about a week.

N
Noelsf
Beautiful bike

I've been riding this e-bike to work almost every single day since I got it and haven’t had any issues so far. The battery still holds a charge well and these big tires are exactly what I was looking for: both stylish and functional. I also love the low frame design because it makes getting on and off the bike easier and provides extra stability when I ride on trails.

I’ve always wanted to try bike commuting to squeeze in some extra exercise with my sedentary lifestyle due to work and to be more environmentally friendly. This bike lets me do that, plus it makes my daily commute more fun. Overall, I ike this bike a lot. It's got that simple and sleek look to it. I didn't get the basket version since I prefer carrying a backpack, but I can see how a basket could be useful for others. It’s a solid bike and totally worth the price in my opinion. Hopefully, it’ll last for a long time.

K
Kathryn
Ease of assembly & great customer service

Easy to assemble … I’m a 72 year old woman and had no problem with assembly!
The brake rotor was bent and the amazing customer service team at isinwheel immediately issued approval for a replacement and kept in touch with me throughout the process up to delivery … such a great experience with isinwheel.
The bike is great - works as expected and I am enjoying what would have been challenging rides with my grandkids!

J
Jason
Great bike

It arrived took little to get put together but love it would buy another and tell friends about it Great product

K
Kimberly A.W.

Great bike. I’m 5’1” and it’s working for me.

M
Mike T.
Worth the price.

Well packaged for shipment. Easy to assemble. Have 40 miles on so far with no issues.