FAQs

What type of e-bike is the M60?

The M60 is a Class 3 electric bike, which means it can reach up to 28 mph with pedal assist and about 20 mph on throttle only — perfect for riders who want both speed and flexibility.

Does it have both pedal assist and throttle?

Yes! You can choose from 5 pedal assist levels or simply use the throttle when you want to relax and enjoy the ride.

What makes the tires special?

The M60 comes with 26” x 4” fat tires that provide amazing grip and stability. They handle sand, gravel, or even snowy paths with ease — giving you confidence on any terrain.

Is my e-bike pre-assembled?

Your M60 is partially assembled. Install the front wheel, handlebars, pedals, fenders, and rear rack per the video guide.

What is the suitable rider height and weight limit?

The recommended height for the riders is from 5'4"-6'5"( 162.6–195.6 cm)and Maximum payload is 330 lbs

Does the M60 electric bike have a USB port to charge the phone?

Yes, the M60 E-bike has a USB charging port on the battery. You can charge your phone at any time when you need.

What is the range of the M60 e-bike?

The M60 is equipped with a 48V 13Ah battery, providing a range of up to 45-65 miles per charge depending on terrain, rider weight, and assist level.

How to get spare parts or after-sales service?

You can order genuine parts or repairs via our official website or authorized service partners. Contact support@isinwheel.com for details.

Can I ride in the rain or on wet roads?

Yes, light rain is fine. Avoid deep puddles and ensure battery and connectors remain dry to prevent damage.