Get Some Inspirations

Customer Reviews

Based on 93 reviews
94%
(87)
5%
(5)
1%
(1)
0%
(0)
0%
(0)
R
Randolph
Reliable & Versatile E-Bike

After several weeks of riding this e-bike, I can confidently say it delivers a hassle-free experience. It handles pavements, trails, and even uneven terrain with ease, offering a stable ride at speeds that are just right—neither sluggish nor overwhelming for city commuting.

The interface is clear, and toggling between assist modes is effortless. I appreciate the flexibility to glide on pure electric power or pedal with a boost. Recharging is quick, which is ideal for frequent use.

Its compact folding design makes storage a breeze, fitting perfectly in my car for weekend getaways. It’s also a game-changer for navigating campus or quick errands, eliminating parking headaches.

The built-in illumination and alert bell enhance safety at dusk. While I haven’t needed customer service, their availability is reassuring.

In short, it’s a no-fuss, efficient solution for short to moderate commutes.

S
Sigrid
Powerful, Portable & Perfect for Daily Rides

I’ve been using the U5 Pro for a couple of weeks now, and I’m honestly impressed. It’s powerful enough to handle hills and longer rides, but still compact and easy to fold and toss in the trunk when I’m on the go. The pedal-assist makes a huge difference — Level 1 gives just enough boost to save your legs, and I’ve gotten close to 40 miles on a full charge with light pedaling.
The LCD is clear and easy to use, and I love that it charges fairly quickly (around 3 hours). It’s been a lifesaver for running quick errands and avoiding traffic. The brakes feel solid, and the headlight and bell are great touches for safety.
Recommend if you’re looking for a reliable, fun, and portable e-bike for everyday use!

r
ronn j.
Bike holds up very well

Only a few things too safe. It rides good.
It's only 20 miles anthough.
Headlight.
S not that bright. But that's okay for me. I'm seventy years old and arise good good choice

B
BA
Happy with my e-bike🙂

Have put about 100 miles on it in the first couple of weeks. I’m really happy with the purchase. This is my first ebike and I wasn’t sure what to expect. I didn’t want to overspend because I wasn’t sure how much I would enjoy the experience. It’s been a fun bike to ride and I’ve received plenty of questions and compliments on it. The range appears to be about 25 miles or more. I maxed out around 25 miles but of course it’s gonna depend on how much battery power you use. I’m looking forward to more adventures with my bike🙂

J
Jessica S.
Great buy!

Bought for our 10yr old, and bike is perfect!! Great quality, great price, easy to put together. Highly recommend!

K
Kristen
Back surgeries and independence!

I have had two back surgeries and have no license. Isinwheel has given me a sense of freedom and independence again and I am so greatful. I use my isinwheel every single day to get to work, to get groceries, to simply get out on my days off and not put myself in a bunch of pain by doing so. I always get asked so many questions and am always happy to try and help make someone’s life easier for them and telling them how isinwheel can change their life!

S
Sinyi L.
Great bike and excellent customer service!

This is the second ISINWHEEL bike we’ve purchased, and we’re very satisfied with it. Although we had some initial confusion about the product details on the website, the customer service team was extremely professional and patient — they helped us resolve everything smoothly.

The only minor issue is that the position of the power key slot could be a bit more convenient, but it hasn’t affected our overall experience. The bike performs well and is perfect for daily commuting.
Highly recommended — and a big thank you to the support team for their great help!

W
Wissam
Excellent team it's the best company in canada- super fast and excellent bicycle

A++ I prefer to all to buy isinwheel with super support and great bycicle in Canada
Am planning to buy more for my family

A
Antoni
is the same Lectrip xp Lite

love it ❤️ had it for 5 months rides excellent, best deal ever, fits all accesories from Lectric

R
Rae B.
Great eBike for the price

I have been riding the bike for two weeks now and pleasantly surprised. I’ve ridden high-end e-mountain bikes, and there is a clear difference between the smoothness of peddling/motor engagement, but for the class and price, I would say that this is a great value bike. I had read reviews that customer service was lacking, but I have not had any issues, I did not realize there was a third position in the key to turn the bike on and thought there was the battery problem, I received a customer support response within 24 hours. I wanted a bike I could commute to work with and lock up without being too worried about it getting stolen, so this was a good price point for me. This bike did not have very many reviews so I was a little hesitant, but I’m happy with the purchase.